Collecting Information on the PCMCIA Configuration

Support knowledgebase (0190_pcmcia)

Situation

You would like to submit information on your PCMCIA configuration to the SuSE Advanced Support Service.

Procedure

Please proceed as follows:

  1. Start your Linux system.
  2. Log in as a user and start your desktop.
  3. In KDE, press the key combination ALT+F2.
  4. Enter "xterm" in the box.
  5. Click on "Execute".
  6. A new window will pop up; enter the command "su".
  7. Now enter the root password.
  8. Enter the command "cd /tmp".
  9. Open a second window in the same manner.

Enter the following command in window 1:

tail -f /var/log/messages >info.txt

Now enter the following command in window 2:

rcpcmcia restart

Insert your PCMCIA card and wait for the beep.

Go to window 1 and terminate with CTRL-C.

Enter the following additional commands in window 2:

echo "---lsmod---"  >> info.txt
lsmod  >> info.txt
echo "---cardctl ident---"  >> info.txt
cardctl ident >> info.txt
echo "---probe -m---"  >> info.txt
probe -m >> info.txt
echo "---rpm -q pcmcia---"  >> info.txt
rpm -q pcmcia >> info.txt
echo "---lspci -v---"  >> info.txt
lspci -v >> info.txt
echo "---procinfo---"  >> info.txt
procinfo >> info.txt
echo "---/proc/ioports---"  >> info.txt
cat /proc/ioports >> info.txt

For versions up to 7.2:

echo "---/etc/rc.config---"  >> info.txt
cat /etc/rc.config >> info.txt

For versions from 7.3:

echo "---/etc/rc.config.d/pcmcia.rc.config---"  >> info.txt
cat /etc/rc.config.d/pcmcia.rc.config >> info.txt

Please indicate the laptop model.

In this way you have created the file /tmp/info.txt. This file contains the information on your PCMCIA system. Please send the contents of this text file in ASCII format to support@suse.de. Do not use any encoded attachments! Please enclose your registration code. Wait for the confirmation that your e-mail has been received, then call the SuSE Advanced Support Service - Laptop/PCMCIA under:

     Germany     0190-86 28 06 (EUR 1.86/min)
     Austria     0900-47 01 16 (EUR 1.80/min)
     Switzerland 0900-70 07 16 (SFR 3.13/min)
     Great Britain 0906-66 60 016 (£ 1.50/min)
     The Netherlands 0900-20 22 166 (EUR 0.70/min)
     Dutch-speaking Belgium 0903-41 026 (EUR 1.11/min)
     French-speaking Belgium 0903-41 036 (EUR 1.11min)


Keywords: 0190, SUPPORT, PCMCIA, INFORMATION

SDB-0190_pcmcia, Copyright SuSE Linux AG, Nürnberg, Germany - Version: 22. Nov 2001
SuSE Linux AG - Last generated: 01. Mär 2002 by ip (sdb_gen 1.40.0)