DSL-Test

Support knowledgebase (jsmeix_dsl-test)

Symptom:

This is a T-DSL/ADSL-Test to get exactly the information, that is needed in an enquiry concerning T-DSL/ADSL- problems to the SuSE installation support.

Editing such a problem is normally just possible by email, because of the complexity of the messages. Because the complex log messages can be saved on a floppy, any desired e-mail-access can be used.

Procedure

Apart from the obvious information like routing information, messages from the log file /var/log/messages as well as various system information are needed.

Proceed as follows (as administrator root):


1. Please deactivate dial-on-demand as this is configured.

2. Routing table before establishing the connecting:

   route -n > messages.out

3. Set a tag in /var/log/messages with:

   echo "DSL-Test" | logger

4. Establish the connection:

   /usr/sbin/pppoed -F /etc/ppp/peers/pppoe -D -d 9

   Since SuSE 7.2 respectively Kernel 2.4.4 use the command

   rcpppoed start

5. Routing table while the connection is established:

   route -n >> messages.out

6. Terminate the connection:

   killall -TERM pppoed

7. Get the messages from /var/log/messages with

   tail -n 200 /var/log/messages | grep -A 200 "DSL-Test" >> messages.out

8. Include several additional information by executing:

   procinfo >> messages.out
   ifconfig >> messages.out
   lsmod >> messages.out
   cat /etc/resolv.conf >> messages.out
   lspci -vv >> messages.out
   pnpdump >> messages.out

9. Include the content of the file messages.out (ASCII-text)
   directly into your email. 
   If you´re using a different operating system to create this mail, proceed as follows:

   a) Recode the ascii-file into a DOS/Windows format:

      recode lat1..ibmpc messages.out

      Recode the ascii-file into a MacOS format:

      recode lat1..mac messages.out

   b) Save the file to disk:

      mount /floppy
      cp messages.out /floppy
      umount /floppy

   c) Copy and paste the content of this file under the other operating
      system direct into your answering mail as ascii-text. Don't use
      attachments!


See also:
o ADSL with Linux and PPP over Ethernet(PPPoE)

Keywords: DSL, T-DSL, TDSL, ADSL, TEST, WORKFLOW

Categories: Network

SDB-jsmeix_dsl-test, Copyright SuSE Linux AG, Nürnberg, Germany - Version: 10. Apr 2001
SuSE Linux AG - Last generated: 24. Jul 2001 by swiegra (sdb_gen 1.40.0)